About the Role
As a Quality Analyst, you will evaluate products, systems, and software in order to ensure they are free of defects and meet the quality standards of an organization. You will also work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines and be responsible for ensuring the end product meets the minimum quality standards, is fully functional, and user-friendly.
Bachelor's Degree in computer science, information systems, or a related field.
Experience in quality inspection, auditing, and testing.
Excellent written and verbal communication skills.
Strong computer skills.
Knowledge of QA databases and applications.
Strong analytical and problem-solving skills.
A strong attention to detail.
Execute test plans to ensure that all objectives are met.
Implement test scripts to assess functionality, reliability, performance, and quality of the service/product.
Identify defects within the production process.
Recommend, implement, and monitor preventative and corrective actions to ensure quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure user expectations are met.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and industry regulatory requirements.