About the Role
As an IT Technician, you will diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. You will also install and configure computer hardware and be the primary point of contact for IT support within a company.
Bachelor's Degree in computer science or a related field.
2+ years of experience in computer networks and systems maintenance.
A+, Linux+, or Cisco Certified Network Associate accreditation.
Excellent written and verbal communication skills.
Good interpersonal skills.
Proficient in database programming and software installation.
A strong attention to detail.
Good problem-solving skills.
Installing and configuring hardware and software components.
Troubleshooting hardware and software issues.
Ensuring electrical safety standards are met.
Repairing or replacing damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Installing and upgrading antivirus software to ensure security.
Performing tests and evaluations of new software and hardware.
Providing support to users.
Being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Conducting daily backup operations.
Managing technical documentation.