How would you address a team member who was underperforming?
Describe some pointers you would give a new team member.
What guidance would you give to Account Representatives to handle potential complaints?
How would you announce negative news to your team members?
What is the best way to motivate your team?
What CRM software have you used?
Name some tools you have used to track employee performance.
What metrics do you need to create a monthly report of your team’s results?
What additional data would you use for an annual report?